Department: Workshop
Purpose of the role:
Perform a variety of routine servicing, inspections (VOSA standards), and subsequent repairs on a range of Distribution Tractors, heavy vehicles, and associated equipment, ensuring all work meets manufacturer standards. Conduct comprehensive visual and operational checks, diagnosing issues and carrying out repairs using advanced diagnostic tools, technical manuals, and systematic troubleshooting techniques.
Why You’ll Love Working Here:
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
A range of technical competencies, including:
- Proficiency in mechanical systems repair.
- Electrical fault diagnosis and repair, including CAN bus systems and multiplex wiring.
- Interpretation and application of technical drawings, schematics, and service bulletins.
- Use of diagnostic tools for engine management systems.
- Perform in-depth technical inspections and assessments of vehicles, using industry-standard inspection criteria and producing detailed, accurate reports to facilitate effective repair planning.
Ensure adherence to all Health, Safety, and Environmental regulations, including safe use of tools, PPE compliance, and proper workshop housekeeping practices.
Responsibilities
- To display the highest standards of; appearance, manner and technical ability at all times.
- To accurately and quickly fault diagnose and undertake resultant repairs. To include working on a range of makes and models.
- To able to undertake vehicle servicing, repair and other related work.
- To complete all vehicle servicing and repair documentation correctly, in a timely manner and to a good standard.
- To be able to interpret and remedy vehicle defect descriptions communicated by vehicle users.
- To be willing to assist colleagues in the execution of their jobs as required.
- There will be an element of manual handling involved.
- Support with planned mobile repair work in support of the Field Service Team, demonstrating flexibility where required.
- To work with all departments, particularly with projects that are being explored or implemented.
- Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
Critical Skills Required:
- High attention to detail, without sacrificing on quality.
- Flexible approach to work.
- The ability to work to tight deadlines, under pressure and with a sense of urgency.
- Communications skills, both verbal and in writing, together with the ability to communicate at all levels.
- Interpersonal skills and the ability to develop strong working relationships.
- Ability to manage own workload independently prioritise tasks.
- Self-motivational with the ability to challenge the status quo, and research and offer suggestions for problem solving.
Standards of Performance:
- Where possible ensure a first time fix.
- To maintain a high standard of customer service at all times.
- Develop own competence to meet requirements of job.
- Undertake any other duties consistent with the purpose of this job.
- To maintain and develop current processes and procedures in the upkeep of the internal documentation.
Qualifications and Experience required:
- Minimum City & Guilds NVQ Lv3 Heavy Vehicle Service and Maintenance Technician or automotive equivalent.
- Bachelor’s degree or technical diploma in Mechanical, Electrical, or a related engineering or automotive field.
- Minimum of 5-7 years of experience in a workshop or engineering environment.
- Strong technical expertise in machinery/equipment/automotive maintenance and repair.
- Proficiency in diagnostic tools and maintenance software.
Skills and Competencies Required:
- Excellent problem-solving and troubleshooting abilities.
- Strong communication skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and quality focus.
- Familiarity with health and safety standards.
- To be able and willing to communicate effectively within Workshop Management and Supervision, work colleagues and customers.
- To be able to interpret and remedy vehicle defect descriptions communicated by vehicle users.
- To be willing to assist colleagues in the execution of their jobs as required.
- A flexible approach to working in a workshop team environment.
- A flexible approach to working hours is required along with the ability to travel extensively both in the UK and overseas as required.
- The factory unit is based in Elland however the applicant must be flexible in terms of working location and be prepared to work as required sometimes away at our customer’s premises.
- To be able to work temporarily at other locations within the group undertaking a similar role.
- Undertake such other duties commensurate with the post as may be required for the safe and effective performance of the company.
- Good knowledge of Health & Safety requirements within a workshop environment.
- To liaise with the Workshop senior engineer and Workshop Co-ordinator at the Commencement of duty each morning to receive guidance/instructions on Vehicle defects and related repair priorities.